
+147%
ticket sales YoY
100%
sessions sold out
295k
video views
230%
follower growth
Challenge
Festive attractions often rely on word-of-mouth and paid ads, but this venue needed to stand out in a crowded Christmas market, show its atmosphere authentically, and encourage families to book early.
Strategy (4S)
We used the 4S Framework — Share, Support, Smile, Show to balance magic and clarity:
- Share: Reels seeded into local FB groups & WhatsApps.
- Support: FAQs: timings, ticket inclusions, parking.
- Smile: Kids’ reactions & magical snow moments.
- Show: Behind-the-scenes with elves & tractor rides.
Results
- 147% YoY growth in ticket sales.
- All peak sessions sold out weeks ahead.
- Reels saved & reshared by local parents and influencers.
What it looked like


